Eircom and Meteor customers in Ireland may be experiencing difficulties with both landline and mobile phones today, as the company has warned of “major issues” affecting their services.
According to the company, customers with ISDN lines have found themselves unable to make calls.
An update posted to Eircom’s website reads:
We have been advised of a major issue affecting mobile and landline services within out network. Customers with ISDN lines seem to be effected whereby they cannot make calls.
Calls from eMobile or Meteor network to 1890 260 260, Broadband Tech Support team or to 1800 numbers will receive a message saying we cannot connect your call. We are working to resolve this issue as soon as we can and will keep you updated here.
This issue has also affected calls in to our customer care centres. If you do wish to log a fault or report any issue please log fault here support.eircom.net/logafault/
Worried customers had taken to Twitter to contact the phone company, which is set for a rebrand.
@timmymc78 Hi Tim, we are experiencing a nationwide fault and our phone lines are down too I'm afraid….
— eircom (@eircom) September 2, 2015
@GardaCork I'm afraid we don't at present. I understand this is very frustrating, apologies for the inconvenience…
— eircom (@eircom) September 2, 2015
Statement from @eircom re: major outage. Marconi House is a deadzone, so a 60 min rapid fire news show should be fun! pic.twitter.com/3B75LEOJ65
— Jonathan Healy (@jonathanhealy) September 2, 2015
@eircom You chose a bad day for your new #eircom forum with the faults nationwide.No phone line in our clinic heavily disrupts business..
— Physiofusion (@DubPhysiofusion) September 2, 2015
@eircom Any idea on a timescale when issues will be fixed? Credit card machines not working where I work.
— Adrienne Kenny (@alfiekenny) September 2, 2015
